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Hotel Serrano Madrid

★★★★
  • Marques de Villamejor 8, 28006 Madrid, Spain - View on map
8.6 /10
Fabulous
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
Reserve

About Hotel Serrano

Featuring a bar and stylish rooms, the 4-star Hotel Serrano is located in Madrid's Salamanca district just 400 metres from Rubén Darío Metro Station. This hotel includes 34 rooms with city views and terraces, offering guests a comfortable stay near the city's fashionable shops on Ortega y Gasset Street.

The hotel is conveniently positioned within walking distance of Plaza Cibeles and Retiro Park, both approximately a 15-minute walk away. Well connected by bus to the city centre, it provides easy access to Madrid’s main attractions while situated on a quiet street.

Guest rooms are equipped with air conditioning or heating depending on weather conditions and feature flat-screen satellite TVs alongside safes and mini bars. Bathrooms include walk-in showers or bathtubs, hairdryers, complimentary toiletries such as shampoo and body soap, as well as bidets. Additional in-room comforts comprise seating areas, wardrobes, soundproofing for privacy, work desks, baby cots upon request, non-feather pillows and bedside sockets.

Hotel Serrano offers free WiFi throughout all areas along with telephone services. Reception operates around the clock providing luggage storage and concierge support. Facilities include an elevator serving upper floors accessible to guests, parking is available onsite. Guests can enjoy daily housekeeping services as well as laundry options including dry cleaning and ironing upon request.

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Rooms: 34

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Rooms & Availability

Single Room

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Room Amenities
  • Secure safe,
  • Pillow without feathers,
  • Allergy-friendly pillow,
  • Clothing storage or cupboard,
  • Work desk,
  • Wooden or parquet flooring,
  • Noise reduction features,
  • Indoor heating,
  • Climate control,
  • Garbage bins,
  • Power outlet near the bed
Bathroom
  • Bathtub or shower,
  • Shower facilities,
  • Hair drying equipment,
  • Ensuite bathroom,
  • Restroom,
  • Toilet with bidet,
  • Complimentary toiletries,
  • Body wash,
  • Tooth cleaning brush,
  • Shower head cover,
  • Hair cleanser,
  • Bathroom tissue
Media & Technology
  • TV with satellite channels,
  • Television,
  • Television with flat screen,
  • Phone
Food & Drink
  • Mini refrigerator
Services & Extras
  • Morning wake-up call,
  • Bed linens,
  • Electronic key card access,
  • Bath towels
Outdoor & View
  • View of inner courtyard
Layout
  • Window in room
Accessibility
  • Top levels reachable by lift,
  • Elevated toilet seat,
  • Elevator access,
  • Step-free shower
Safety & security
  • Fire alarm
Safety features
  • Air filtration systems

Double or Twin Room

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Double Room with Lounge

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Amenities

General

General

  • Car park
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • In-room dining
  • Lounge
  • Breakfast served in the room
  • On-site coffee shop
Transport

Transport

  • Vehicle rental
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Common living room with TV
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • Elevator
  • Climate control
  • Smoke-free property
  • Climate control system
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
At Hotel Serrano, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Serrano, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Location

Reviews

Check guest reviews about Hotel Serrano
All reviews in one place!

Maria 10 - 2025
10/10

Super kind staff upgraded the room to a superior one free of charge and kept bags until late at night, the room was super clean, spacious, and comfortable with good housekeeping service, the location was very central, quiet, well connected by public transportation with plenty of shops and restaurants around.

ℹ) Reviews represent the subjective opinions of users, not sleephotelsmadrid.com, and may differ from our assessment of Hotel Serrano

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FAQ

How much does it cost to stay at Hotel Serrano?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Are there dining options at the property?

Yes, the property offers various dining options. See the Amenities tab.

Does Hotel Serrano accept cashless payment?

Yes, cashless payments are accepted.

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