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Melia Madrid Serrano

★★★★

Claudio Coello, 139, 28006 Madrid, Spain - View on map

8.6 /10

Fabulous

Property type: Hotel

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About Melia Madrid Serrano

Featuring exclusive Level Lounge access and a rooftop pool, the 4-star Melia Madrid Serrano is located in Madrid's Salamanca district next to Calle Serrano Street and just 2 km from Bernabeu Stadium. This hotel includes 449 rooms with city, garden, or courtyard views.

Positioned only 200 metres from Rubén Darío Metro Station, the hotel offers excellent connections to the city centre within a 10-minute metro ride. It also provides easy access to the A-2 and M-30 motorways. Nearby landmarks include Diego de León Street and Claudio Coello Street.

The spacious rooms range from approximately 20 m² to 40 m² and provide queen-size beds, king-size beds or two single beds, with some featuring sofa beds. Each room has air conditioning for summer comfort plus heating during cooler months. Guests enjoy flat-screen satellite TV, minibars, tea and coffee making facilities including Nespresso machines in The Level rooms as well as private bathrooms equipped with showers or baths. In-room extras include irons, trouser presses, safes suitable for laptops, wardrobes with bed linens and towels provided along with slippers and bathrobes.

Guests can dine at Arado Restaurant offering an all-day menu with local produce while enjoying a varied buffet breakfast each morning. Facilities feature a fully-equipped gym plus eleven meeting rooms accommodating up to three hundred people. Public paid parking is available on-site providing direct hotel access. Additional services include free WiFi coverage throughout all areas of the property, concierge assistance, airport shuttle service for an additional charge, luggage storage, daily housekeeping, express check-in/out options, laundry and dry cleaning services, elevator access to upper floors as well as tour desk support.

Top Amenities

Complimentary WiFi
Dining establishment
Accommodations for families
Lounge
Pool for swimming
Smoke-free rooms

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Rooms: 449

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Rooms & Availability

Standard Double or Twin Room

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Details and photos

Services

Wi-Fi access

Room Amenities

Trousers press,
Garment hanging rack,
Garbage bins,
Indoor heating,
Clothing storage or cupboard,
Power outlet near the bed,
Climate control,
Wooden or parquet flooring,
Secure safe

Bathroom

Complimentary toiletries,
Shower facilities,
Hair drying equipment,
Ensuite bathroom,
Hair cleanser,
Hair conditioner,
Restroom,
Bathroom tissue,
Body wash

Media & Technology

Television,
TV with satellite channels,
Phone,
Television with flat screen,
Safety deposit box for laptops

Food & Drink

Mini refrigerator,
Tea and Coffee making facilities,
Kettle for hot water

Services & Extras

Physical key entry,
Bath towels,
Bed linens,
Electronic key card access

Outdoor & View

Scenery,
View of inner courtyard

Accessibility

Elevated toilet seat,
Elevator access,
Wheelchair-accessible shower

Safety & security

Fire alarm

Details and photos

Grand Premium The Level Communicated

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Amenities

General

Wireless internet access throughout the property

Services

Online services
Wireless Internet
Complimentary Wi-Fi

Food & Drink

Dining area
In-room dining
Lounge
Breakfast served in the room
Prepared lunch boxes
Refreshment stand
Customized dietary menus (upon request)
Food delivery service
Wine and champagne
Fresh fruit
On-site coffee shop

Pool and wellness

Gymnasium
Exterior pool
Seasonal outdoor pool
Communal bath
Top-floor pool
Beach chairs or sun loungers
Physical fitness
Pool for swimming
Swimming facility

Transport

Airport transportation
Vehicle rental
Shuttle service (extra fee)
Airport transportation (additional fee)
Transportation service

Reception services

Round-the-clock reception
Quick check-in/check-out
Money exchange
Travel information desk
Baggage holding area
Personalized guest services

Common areas

Sundeck
Common living room with TV
Patio furniture

Entertainment and family services

Childcare/babysitting services

Cleaning services

Washing service
Clothes dry cleaning
Garment ironing service
Pants pressing
Everyday cleaning service

Business facilities

Conference/event spaces
Facsimile and photocopy services

Miscellaneous

No smoking rooms
Amenities for guests with disabilities
Rooms for families
Elevator
Noise-reducing rooms
Climate control
Smoke-free property
Accessible for wheelchairs
Restroom with support rails
Lowered washbasin in bathroom
Physical key entry
Electronic key card entry

Safety & security

Secure storage locker
Round-the-clock security
Fire detection alarms
Surveillance cameras in shared spaces
Exterior video surveillance
Emergency fire suppression devices

Internet

Complimentary WiFi!
The property offers internet services with free WiFi available in all areas.

Parking

Details about parking facilities are not available.

House Rules

Check-in

From 15:00 hours

Check-out

From 06:00 Until 12:00 hours

Pets

Pets are not permitted.

Important information

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

The hotel has air conditioning or heating depending on the season.At Melia Madrid Serrano, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Melia Madrid Serrano, all special requests are subject to availability and may incur additional charges.

Contact methods

☎ telephone

@ E-mail

Location

Reviews

Check guest reviews about Melia Madrid Serrano
All reviews in one place!

Edwin 10 - 2025

10/10

★★★★★

Situated in an excellent location, the hotel offered a superb position with convenient access to restaurants, shopping centers, and parks. The staff was friendly and attentive, providing exceptional service including thoughtful room arrangements for families. Rooms were spacious, clean, and comfortable. Breakfast featured a great variety of local delicacies with high quality and ample choice. A rooftop pool bar added to the amenities available on site.

ℹ) Reviews represent the subjective opinions of users, not sleephotelsmadrid.com, and may differ from our assessment of Melia Madrid Serrano