Mandarin Oriental Ritz, Madrid
★★★★★- Plaza de la Lealtad, 5, 28014 Madrid,
Spain - 
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About Mandarin Oriental Ritz, Madrid
Featuring a luxurious Wellness Centre and free parking, the 5-star Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace in Madrid. The hotel includes 145 rooms comprised of both individually decorated rooms and spacious suites that blend classic-contemporary design with rich materials.
Set between Retiro Park and some of Madrid’s most important museums, the hotel is just 200 metres from the Prado Museum and Thyssen Bornemisza Museum. The Reina Sofia Museum lies within a 10-minute walk, placing guests close to cultural landmarks.
Accommodation options range from Superior Rooms overlooking the inner courtyard to Deluxe Rooms with garden or Prado views. Premier Junior Suites offer elegant décor with spacious living areas, while Palm Court Suites provide separate living and sleeping spaces for added privacy. All rooms feature private bathrooms with bathtubs, safety deposit boxes, and options for king or twin beds on request. Baby cots are available in select room types along with rollaway beds where permitted.
Guests can enjoy a comprehensive wellness centre including an indoor swimming pool open year-round, vitality pool, steam room, sauna, massage services and fitness centre. Dining facilities include five restaurants and bars overseen by acclaimed Chef Quique Dacosta as well as room service. Additional amenities comprise free Wi-Fi throughout the property, concierge services, luggage storage, express check-in/out options and airport shuttle service including one-way transfers from Prado Suite bookings. The historic building also features terrace gardens alongside street parking accessible for all guests.
Top Amenities
Dining establishment
Airport transportation
Round-the-clock reception
Wellness and relaxation center
Pet-friendly
Pool for swimming
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Rooms: 145Check Availability
Rooms & Availability
Superior Room
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- Wi-Fi access
- Adjoining room(s) available
Size: 30 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
Deluxe Room
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Size: 37 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Premier Junior Suite
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Size: 42 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Junior Suite
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Size: 50 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Palm Court Suite
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Size: 52 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Prado Suite
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Size: 68 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Deluxe Twin Room
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Size: 37 m2
Bedroom 1 - Single bed
Number of guests: 2
Superior Twin Room
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Size: 30 m2
Bedroom 1 - Single bed
Number of guests: 2
Mandarin Room
View detailsSize: 48 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Park Suite
View detailsSize: 68 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Turret Suite
View detailsSize: 78 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Mandarin Room Twin
View detailsSize: 48 m2
Bedroom 1 - Single bed
Number of guests: 2
Amenities
General
- Car park
- Animals permitted
- Complimentary car park
- On-site parking
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Child-friendly buffet options
- Wine and champagne
Pool and wellness
- Steam room
- Gymnasium
- Relaxation and wellness center
- Body massage
- Indoor swimming pool
- Year-round indoor pool
- Steam chamber
- Spa resting area
- Physical fitness
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Airport transportation (additional fee)
- On-street parking
- Handicap-accessible parking
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- Personalized guest services
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Garden area
- Outdoor patio
Entertainment and family services
- Childcare/babysitting services
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Noise-reducing rooms
- Climate control
- Hypoallergenic room
- Climate control system
- Assigned smoking zone
- Animal sleeping basket
- Animal feeding dishes
- Physical key entry
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Complimentary parking!
- Free parking is offered on site with both street parking and accessible parking options.
House Rules
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationAt Mandarin Oriental Ritz, Madrid, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Mandarin Oriental Ritz, Madrid, all special requests are subject to availability and may incur additional charges.
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Reviews
Check guest reviews about Mandarin Oriental Ritz, Madrid
All reviews in one place!
The hotel was amazing with exceptional service from Alejandro and the concierge team who managed to get us a hard-to-get restaurant .... We felt really looked after and loved the almond cake—definitely don’t miss it! We’ll be back for sure, it’s the best hotel in Madrid.