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BYPILLOW The Citadel Madrid

★

Espejo, 2, 28013 Madrid, Spain - View on map

8.4 /10

Very good

Property type: Guest house

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About BYPILLOW The Citadel

Featuring free Wi-Fi and a tour desk, the 1-star BYPILLOW The Citadel is located in Madrid just 200 metres from Mercado San Miguel. This guest house includes 11 air-conditioned rooms with flat-screen TVs and private bathrooms, offering a convenient base near Plaza Mayor and the Royal Palace of Madrid.

Situated only 350 metres from both Plaza Mayor and the Royal Palace of Madrid, BYPILLOW The Citadel lies within walking distance of Puerta del Sol at 600 metres. Gran Via is also nearby at 700 metres, while Casa de Campo can be reached within approximately 5 km. Puerta de Toledo and Temple of Debod are each about 1.5 km away. The property provides a paid airport shuttle service to Adolfo Suarez Madrid-Barajas Airport, located 24 km from the guest house.

Guest rooms feature wardrobes with hardwood flooring as well as individually controlled air conditioning for comfort. Beds include doubles, twins, and triples equipped with minibar provisions. Each room comes complete with an electric kettle, sofa bed or work desk where applicable, along with bed linens and towels provided for convenience.

Complimentary toiletries such as shampoo, conditioner, body soap plus hairdryers are supplied in private bathrooms that offer showers or bathtubs along with toilets. Daily housekeeping maintains cleanliness throughout the stay while WiFi coverage extends across all areas ensuring constant connectivity. Additional amenities include bedside sockets for charging devices.

Top Amenities

Temperature control
Complimentary WiFi
Smoke-free property
Housekeeping services daily
Airport transportation

Arrange your stay with no fuss on our digital booking webpage. Visit sleephotelsmadrid.com to discover specifics, visual guides, and previous guest experiences.

Rooms: 11

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Rooms & Availability

Double

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Room Amenities

Clothing storage or cupboard,
Work desk,
Indoor heating,
Wooden or parquet flooring,
Garbage bins,
Power outlet near the bed,
Clothes iron,
Climate control

Bathroom

Complimentary toiletries,
Bathroom tissue,
Shower facilities,
Hair conditioner,
Restroom,
Bathtub or shower,
Ensuite bathroom,
Hair cleanser,
Hair drying equipment,
Body wash

Media & Technology

Television with flat screen,
Television

Food & Drink

Mini refrigerator,
Kettle for hot water,
Bottled water,
Chocolates or biscuits

Services & Extras

Bath towels,
Bed linens

Physical distancing

Individual air conditioning in guest rooms

Superior Double Room

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Triple Room

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Interior Double Room

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Twin Room

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Details and photos

Amenities

General

Wireless internet access throughout the property

Services

Online services
Wireless Internet
Complimentary Wi-Fi

Transport

Airport transportation
Airport transportation (additional fee)

Reception services

Travel information desk
Billing statement available

Cleaning services

Everyday cleaning service

Miscellaneous

No smoking rooms
Elevator
Climate control
Smoke-free property
Climate control system

Safety & security

Surveillance cameras in shared spaces
Emergency fire suppression devices

Safety features

Personnel adhere to all safety guidelines set by local authorities
Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
Hand sanitizing stations in guest rooms and essential areas
Availability of first aid kits

Physical distancing

Touch-free check-in/check-out
Non-cash payment options
Social distancing guidelines observed
Protective screens or barriers between employees and guests in relevant areas

Internet

Complimentary WiFi!
The property offers internet services with free WiFi available in all areas.

Parking

Details about parking facilities are not available.

House Rules

Check-in

From 14:00 Until 22:00 hours

Check-out

Until 11:00 hours

Pets

Pets are not permitted.

Important information

If you expect to arrive outside reception opening hours, please inform The Citadel by Pillow in advance.

Please note that this property is not adapted for guests using a wheel chair.

When booking more than 2 rooms, different policies and additional supplements may apply.

Late check-out until 12:30 is available for EUR 10 per room. This service is subject to availability.

Please note that the schedule for reception is from 14:00hrs to 22hrs.

Please keep in mind that the reservation must be paid through the Redsys payment gateway.At BYPILLOW The Citadel, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At BYPILLOW The Citadel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At BYPILLOW The Citadel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at BYPILLOW The Citadel, all special requests are subject to availability and may incur additional charges.